Our Privacy Policy

Your privacy is important to us.

This privacy policy outlines how we collect, use, and share your personal information when you use our services (“Services”). “We,” “us,” and “RealtyHop” refers to LM2 Research, Inc. and any of our corporate affiliates and partners. This privacy policy applies to users of our Services.This privacy policy does not apply to data that is not personal data, including anonymous, de-identified, or aggregated data, even when such data has been derived from personal data.

BY USING OR ACCESSING THE SITE IN ANY WAY, OR BY TRANSMITTING INFORMATION TO US BY EMAIL OR OTHER ELECTRONIC MEANS, YOU ASSENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THE SITE OR OTHERWISE ENGAGE IN THESE ACTIVITIES.

INFORMATION COLLECTION, USE AND SHARING

When you register with the Site we collect certain personally-identifiable information from you, which we use and provide to others as follows:

Buyers

- Contact Information: If you fill out a profile with the Site, we collect basic contact information about you (including your name, telephone number and e-mail address). We will not provide your contact information to other users of the Site, provided that upon Your request we will provide your full contact information to agents and/or sellers with whom you wish to conduct business.

- Evaluation and Feedback: If you provide us with your own comments about our services, we may use your comments in our marketing and promotional materials and/or on the Site.

Agents/Sellers

- Contact Information: We collect from agents and sellers basic contact information (including your name, company name, telephone number and e-mail address). We will not provide your contact information to other users. However, buyers will be able to see your information as part of your public profile on the Site and in connection with listings you post on the Site.

- Listings: Any listings and related information you upload to the Site will be viewable by buyers.

- Evaluation and Feedback: If you provide us with your own comments about our services, we may use your comments in our marketing and promotional materials and/or on the Site.

INFORMATION SHARING AND DISCLOSURE

In addition to the sharing and disclosure of information described above, we may also share information about you as follows:

- Service Providers: RealtyHop uses Service Providers to perform certain of the technical processing, administration and support of the Site and services. Such Service Providers generally are permitted to use and disclose your personally identifiable information only as provided in this Privacy Policy. However, with respect to certain services, some Service Providers may have their own privacy policies that will apply to their use or disclosure of your information obtained through those services. You will be notified of any other privacy policies or terms when you sign up for these services, and you may decline to receive any such service if you do not agree with those other terms.

- Others: RealtyHop and its Service Providers reserve the right to disclose information about you, including personally-identifiable information, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of RealtyHop, its providers, suppliers and licensors or other clients or third parties; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of RealtyHop, its providers, suppliers and licensors or other clients or third parties.

LOG FILES

As is true of most websites, RealtyHop and our Service Providers gather certain information automatically and stores it in log files. This information includes internet protocol (IP) addresses, browser type, Internet service provider (ISP) information, referring/exit pages, operating system information, date/time stamps, and clickstream data. We and our Service Providers use this information, which does not identify individual users, to analyze trends, to administer the site and services, to track users' movements around the site and services, and to gather demographic information about our user base in aggregate. We do not link this automatically-collected data to personally identifiable information. We use one or more third-party tracking services that may use cookies to track non-personally identifiable information about visitors to our site in the aggregate for marketing research purposes.

LINKS TO OTHER SITES

The Site contains links to third party sites that are not owned or controlled by us. We are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected, retained and accessed by the Site, including services available through the Site. In addition, certain Service Providers may have their own privacy policies that will apply to certain services, as described above.

COOKIES

Like many websites, this website sets and uses cookies to enhance your user experience — to remember your personal settings, for instance. Advertisements may display on this website and, if so, may set and access cookies on your computer; such cookies are subject to the privacy policy of the parties providing the advertisement. However, the parties providing the advertising do not have access to this site's cookies. These parties usually use non-personally-identifiable or anonymous codes to obtain information about your visits to this site.

Please note that turning off advertising cookies won’t mean that you are not served any advertising, merely that it will not be tailored to your interests.

ADVERTISING

This Site is affiliated with Freestar for the purposes of placing advertising on the Site, and Freestar will collect and use certain data for advertising purposes. To learn more about Freestar's data usage, click here: https://freestar.com/privacy-policy/.


BUSINESS TRANSITION

In the event that RealtyHop goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified of any such change in ownership or control of your personal information. This Privacy Policy will become binding upon the new owner of the information until amended.

CONSENT TO TRANSFER AND PROCESSING
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Personal information collected through the Site and/or its services may be stored and processed in the United States or in any other country in which RealtyHop or its providers (or its or their affiliates or providers) maintain facilities. By using the Site and/or its services, you consent to any such transfer and processing of information outside of your country.

CHILDREN'S PRIVACY

If you are under the age of 16, please do not use or access the Site or services in any way. We will not knowingly collect or use any personal information from any children under the age of 16. If we become aware that we have collected any personal information from children under 16, we will promptly delete such information from our databases.

CHANGES TO THIS POLICY

RealtyHop may update this Privacy Policy from time to time, and when we do, we will also revise the "last updated" date at the top of this Privacy Policy. If we consider any change to this Privacy Policy to be material, we will place a prominent notice on the Site or we may notify you directly by e-mail, at our discretion. Changes are effective upon posting to the Site, unless we say otherwise in our notice, so please check this site often for changes.

Public Real Estate Records

RealtyHop is a nationwide real estate listing service for advertising and researching residential sales listings. To provide consumers with background information relating to a property’s price and transaction history, RealtyHop indexes publicly available information such as local assessors records and real estate transaction records for free to all users. Critically, RealtyHop only displays publicly available information (we do not collect or display any private data) and we do not sell information to any third-parties.

Although the information listed on RealtyHop comes from public sources such as government records, we understand some property owners may still prefer we not display information concerning their property. As a courtesy to property owners, we offer a self-redaction tool that allows property owners to instantly redact their name from any public records on our site, at no cost to them. In addition to the redaction tool, our support team is available 7 days a week to assist property owners who would prefer us to manually handle the redaction on our end.

We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:

• Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
• Internet Activity
• Commercial Information, including purchases and purchases
• Location Information, including general location data
• Inferences from Other Data, including inferences created from other personal information collected

Information from other sources

We may collect personal information about you from third-party sources, including Communications Tools.

The categories of information we may collect include:

Communications Tools

• Personal Identifiers, including Name, Email address, and Telephone number
• Internet Activity

How long we keep your data

We do not retain data for any longer than is necessary for the purposes described in this Policy.

Why we process your information

We process personal information for the following business and commercial purposes:

• Creating Customer Profiles
• Data Storage
• Internal Business Operations
• Operating our Website or Mobile Apps
• Processing Payments
• Providing Customer Support
• Sending Promotional Communications
• Tracking Purchases & Customer Data

We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website: